PRADA General Manager Aspen

Prada Group•Aspen, CO

About The Position

The General Manager is a role model and brand ambassador responsible for all aspects of the store business and partnerships within department store environments. This business leader maximizes overall store performance and leads, coaches, and develops the store team while supporting succession planning and internal growth. The role drives sales and client loyalty, analyzes store and competitor performance, develops business action plans, manages stock levels, and ensures the team understands the current collection, brand pillars, and seasonal strategy. The General Manager recruits and retains talent, works with retail operations and human resources on employee relations, collaborates with partner departments, and ensures company assets and policies are maintained. The position also develops client and community relationships and partners with PR, events, and marketing teams to promote brand awareness. Prada Group describes its workplace as creative and international, with an emphasis on curiosity, excellence, professional growth, inclusion, equal opportunity, and a fair and respectful workplace.

Requirements

Previous retail management experience preferred.
Ability to analyze selling reports, identify business trends, and respond quickly to business needs.
Proven ability to drive positive client experiences that build loyalty and deliver measurable results.
Industry awareness and strong business acumen.
Strong verbal and written communication skills.
Excellent organizational skills, including the ability to multitask and prioritize.
Passion for the fashion industry.
Flexibility to work a retail schedule that includes evenings, weekends, and holidays.
Strong leadership and coaching skills.

Nice To Haves

Previous retail management experience.

Responsibilities

Drive and maximize sales performance to achieve store objectives while maintaining operational integrity and leading superior client service and after-sales experiences.
Demonstrate sales leadership on the sales floor by engaging clients, including top clients, and ensuring high standards of client service.
Analyze monthly store performance and report business trends and competitor performance to support increased market share.
Develop and implement business action plans for product categories and client tiers in partnership with the Retail Operations Manager.
Manage and support stock levels through communication with key business departments to maximize full-price selling.
Maintain expertise in the current collection and ensure the team is educated on brand pillars and seasonal strategy with support from internal departments.
Communicate company KPIs and identify strategies to meet corporate performance standards.
Identify candidates, recruit, hire, and retain a high-performing team, and build a talent pipeline through networking and competitive shopping.
Partner with Retail Operations and the Regional Human Resources Manager on employee relations issues to support timely and effective resolution.
Collaborate with Operations, Human Resources, and Loss Prevention, and enforce company policies and procedures.
Maintain organization of company assets in accordance with headquarters' front-of-house and back-of-house guidelines.
Follow operational policies and procedures established by corporate and the concession host store.
Monitor fashion and luxury market developments, trends, and competitor activity to inform business decisions.
Deliver meaningful client experiences and build external relationships through networking and knowledge of the local market.
Work with PR, Events, and Marketing to promote brand awareness and cultivate relationships that can generate business.