PRADA Operations Manager Dallas NorthPark

Prada Group • Dallas, TX

2d

About The Position

The Operations Manager plans, directs, and coordinates daily store operations, aligning business priorities with the General Manager/Store Director. The role oversees merchandise movement, shipping and transfers, store expenses and controllable costs, inventory controls, transaction and closing procedures, uniforms, support staff, and store maintenance. It serves as the main point of contact for the Store Operations function and ensures that corporate initiatives and support-related requests are implemented in-store.

The Operations Manager works with store leadership and corporate partners to prepare and conduct inventory, coordinate and reconcile inventory results, oversee weekly cycle counts, monitor inventory-related KPIs, and work with local store operations and loss prevention on stock-loss developments. The position also manages support staff scheduling, payroll, overtime authorization, reviews, and performance documentation, while helping ensure that the store’s support functions align with business priorities and sales targets.

The role requires professional communication, computer and Microsoft 365 literacy, project management, data analytics, leadership, problem-solving, and flexibility to meet business needs. Physical duties include lifting, pushing, and pulling boxes without assistance; packing, unpacking, and moving stock; and standing or walking during a shift. Prada Group describes its workplace as creative and international and promotes an inclusive environment with equal opportunities and a commitment to a fair and respectful workplace.

Requirements

• Professional communication skills.
• Digital and computer literacy.
• Microsoft 365 proficiency.
• Project management skills.
• Data analytics skills.
• Leadership skills.
• Problem-solving skills.
• Flexible scheduling to meet the needs of the business.
• Ability to lift, push, and pull boxes without assistance.
• Ability to pack, unpack, and move stock when supporting back-of-house functions.
• Ability to stand or walk during a shift.

Responsibilities

• Plan, direct, and coordinate daily store operations in alignment with the General Manager/Store Director.
• Monitor incoming and outgoing merchandise, including transfers, packaging, and props; oversee messenger, UPS, and MALCA shipments and transfers.
• Review expense reports and monitor store profit-and-loss statements for controllable costs.
• Work with store leadership on new-hire training.
• Monitor weekly inventory KPIs and reports, including cycle counts, system downloads, in-transit merchandise, special stock, and negative inventory.
• Coordinate new-season uniforms with the corporate office, allocate uniforms according to guidelines, ensure terminated employees return uniforms, and arrange end-of-season destruction of old uniforms.
• Ensure in-store transactions comply with corporate procedures and daily closing procedures are followed.
• Support the tailor shop with supply orders, equipment issues, and maintenance according to corporate standards.
• Monitor sensor application and procedures for display products.
• Ensure proper floor presence and awareness, and align support staff and management on business priorities.
• Authorize schedules for support staff and create support-management schedules.
• Process payroll for support staff, including overtime authorization and allocation.
• Prepare annual reviews and document disciplinary actions and performance progress for support staff and support management.
• Prepare for inventory, work with corporate operations and loss-prevention teams, spearhead the inventory process, coordinate schedules, reconcile results, and submit them to Corporate.
• Liaise with local store operations and loss prevention regarding developments in stock losses.
• Oversee and schedule weekly cycle counts, compile monthly results, and send them to Corporate.
• Ensure Incident Reports are completed and communicated to store management.
• Manage maintenance, cleanliness, and organization of stockrooms, common areas, and front of house according to company standards.
• Communicate facility and maintenance issues to the Technical/Facilities Department and report everyday store maintenance issues.
• Execute support-related direction and requests from corporate partners and serve as the main point of contact for Store Operations initiatives in-store.
• Support the store’s sales target and budget by aligning operational priorities with the General Manager/Store Director.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed