General Manager

EXOS•Plano, TX

22h•Onsite

About The Position

Exos is seeking a highly motivated and experienced General Manager to lead the team providing performance training services to amateur and elite athletes at its facility at Children's Health Andrews Institute in Plano, Texas. The General Manager is responsible for managing and operating the facility and ensuring high standards of quality, customer service, performance, and business outcomes. The role includes developing and executing strategic plans, overseeing day-to-day operations, growing revenue across multiple client categories, building community relationships, and managing staff. The General Manager will also develop marketing campaigns and collaborate with sports medicine physicians, therapists, and other professionals to support clients’ health and well-being. Exos describes itself as an elite coaching company with an evidence-based, holistic approach to health and performance. It serves corporate employees, elite athletes, military operators, and others through services including fitness center management, coaching, classes, an app, team-building experiences, executive coaching, and professional development programming. Exos is an equal opportunity employer and offers reasonable accommodations to applicants with disabilities.

Requirements

Bachelor’s degree in sports management, business administration, or a related field.
At least 3 years of experience in sports management, preferably in a leadership role.
Proven success in business development and facility management, including financial management and staff development.
Experience with CRM platforms such as MindBody and sales tools such as HubSpot.
Knowledge of sports performance training methodologies and techniques.
Excellent interpersonal and communication skills.
Strong leadership, organizational, and problem-solving skills.
Ability to collaborate with coaches, clients, and other professionals.
Passion for sports and commitment to excellence in sports performance training.

Responsibilities

Develop and execute strategic plans to achieve the facility’s performance and business objectives.
Manage day-to-day facility operations, including scheduling, staffing, and budgeting.
Generate and grow facility revenue across Youth, High School, College, Adult, and Pro/Elite categories.
Identify community opportunities to support local sports organizations, businesses, and other operations with performance services.
Participate in outreach activities to raise awareness of the facility among local residents.
Build relationships with clients and athletes, meet their needs, and exceed expectations.
Ensure the facility is fully equipped, organized, and operating to high standards.
Recruit, train, and develop staff, including conducting performance evaluations and creating career development plans.
Develop and implement marketing and promotional campaigns to attract new clients and retain existing ones.
Collaborate with sports medicine physicians, therapists, and other professionals to support clients’ health and well-being.
Perform other duties as needed.