General Manager - San Diego

The Coffee Bean & Tea Leaf•San Diego, CA

86d

About The Position

The General Manager at The Coffee Bean & Tea Leaf leads store operations and creates memorable experiences for guests and team members. The role drives profitability, service, performance, and operational excellence through coaching and training; develops the team’s coffee and tea expertise; and oversees sales, day-to-day operations, and risk management. The General Manager also supports store growth, creates engaging visual merchandising and product placement, builds the store’s presence in the local community, and mentors an Assistant General Manager and other store staff while embodying the company’s guiding principles. The company emphasizes premium coffee and tea, guest service, safety, and its core values of Friendliness, Respect, Ownership, Teamwork, and Honesty (FROTH).

Responsibilities

Lead by example and advocate for the team by driving profitability, service, performance, and operational excellence through coaching and training.
Share coffee and tea knowledge with team members and guests to provide a Total Quality Experience.
Help generate new guests and build a loyal local customer base.
Maintain a safe store environment for employees and guests.
Track sales and oversee profitable store operations, day-to-day activities, and risk management.
Support store growth with operational tasks, ideas, and assistance.
Use visual merchandising and product placement to create memorable guest experiences.
Build the store’s presence in the local community and attract and retain talent.
Mentor an Assistant General Manager and other store staff through knowledge sharing and by embodying company guiding principles.