General Manager - CA15 (San Diego)
About The Position
Prime Storage Group is seeking a General Manager to lead the daily operations of its self-storage facilities. The role includes renting storage units and trucks, selling merchandise, managing customer interactions, and maintaining a clean, safe, and secure property. The General Manager builds customer relationships, supports sales and occupancy goals, and contributes to the company’s customer-experience standards. The position requires 2–4 years of relevant experience in a fast-paced, customer-facing environment with direct involvement in profit-and-loss management, unless the candidate recently graduated with a bachelor’s degree. A high school diploma or GED is required. The employee must be able to perform routine property maintenance, lift up to 50 pounds, travel, and work at various locations. Pay is listed as USD $24.00–$26.00 per hour.
Requirements
- 2–4 years of relevant experience in a fast-paced, customer-facing environment, with direct involvement in profit-and-loss management, unless recently graduated with a bachelor’s degree.
- High school diploma or GED.
- Excellent interpersonal and communication skills, in person and over the phone.
- Ability to work effectively independently and as part of a team.
- Technical aptitude and ability to learn new applications and point-of-sale systems.
- Proficiency in Microsoft products such as Outlook.
- Physical ability to perform routine maintenance duties, including walking the property, cleaning bathrooms, offices, and hallways, weeding, operating power tools, and changing light bulbs.
- Ability to lift 50 pounds.
- Valid driver’s license, insurance, and reliable transportation.
- Availability for travel and flexibility to work at various locations.
Responsibilities
- Deliver excellent customer interactions in person and over the phone to meet tenants’ needs.
- Generate sales and maintain high occupancy through effective advertising and customer relations.
- Manage daily operations, including collections, deposits, and customer calls.
- Show and rent units by understanding tenant needs and offering suitable storage solutions.
- Sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities.
- Assist with auction preparations and handle tenant communications with compassion.
- Deliver exceptional customer service and contribute to positive customer reviews and feedback in line with company standards and performance expectations.
- Maintain the facility’s curb appeal by keeping it clean, safe, and secure, and performing minor maintenance.
- Perform other duties as assigned.
Benefits
- Healthy work/life balance; most facilities close by 6:00 p.m. and are closed on Sundays.
- Competitive pay and bonus opportunities.
- Health, dental, life, vision, short-term disability, and long-term disability insurance.
- 401(k) program with a company matching policy.
- Paid time off and paid holidays.
- Career advancement opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
