General Manager (01054) 10531 Highland Rd

Domino's Franchise • White Lake charter Township, MI

14h

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows all company policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability.

The role also involves general store team-member duties such as operating equipment, stocking ingredients and supplies, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting describes a pizza-delivery store environment, including exposure to varying temperatures, food odors, cornmeal dust, hot equipment, sharp edges, and mechanical parts. Some team-member and delivery tasks described in the posting involve driving and carrying products to customers.

Requirements

• Exercise judgment and multitask.
• Have math skills, including the ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Comprehend and give correct written instructions.
• Communicate verbally with customers and coworkers to process orders over the phone and in person.
• Have verbal, writing, and telephone skills for taking and processing orders.
• Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
• Enter orders using a computer keyboard or touch screen.
• Navigate delivery areas and locate addresses using a map.
• Navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
• Have a valid driver's license with a safe driving record meeting company standards.
• Have access to an insured vehicle that can be used for delivery.
• Meet the role's physical demands, including standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching.
• Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

• Manage all activities during the shift.
• Control costs, inventory, and cash, and maintain customer relations.
• Set an example for the crew and follow company policies and procedures while expecting crew members to do the same.
• Handle staffing and paperwork.
• Manage food and work to a schedule.
• Maintain store image, standards, and cleanliness.
• Provide great customer service and support marketing and profitability.
• Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
• Deliver products by car to customers and deliver flyers and door hangers, as described among the store team-member duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed