General Manager(04012) - 812 Highland Ave

Domino's Franchise • Waterbury, CT

1d

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew and follows company policies and procedures while ensuring that team members do the same. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, attendance and punctuality, and profitability. The position includes general store-team-member duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job description also includes delivery-related duties and requirements, including delivering products by car within a designated area, delivering flyers and door hangers, and having a valid driver's license, a safe driving record, and access to an insured vehicle usable for delivery.

The work involves standing for most tasks, walking short distances, sitting to complete paperwork, lifting and carrying supplies and products, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching. Work conditions may include adverse weather, varying temperatures, food odors and cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The role requires communication and sensory abilities, physical coordination, basic arithmetic, order-entry skills, and the ability to work independently and with others under stress while meeting quality standards.

Requirements

• Ability to exercise judgment, perform arithmetic, and multitask.
• Ability to add, subtract, multiply, and divide accurately and quickly; use a calculator if needed; and make correct monetary change.
• Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers by phone and in person.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise movements rapidly and accurately, and ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to navigate delivery areas, including adverse terrain, multi-story buildings, private homes, stairs, and other delivery sites while carrying products.
• Valid driver's license with a safe driving record meeting company standards.
• Access to an insured vehicle that can be used for delivery.
• Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

• Oversee everything that happens during a shift.
• Manage cost controls, inventory control, cash control, and customer relations.
• Set an example for the crew and ensure company policies and procedures are followed.
• Handle staffing and paperwork.
• Manage food and work to a schedule.
• Maintain the store’s image and standards, cleanliness, and customer service.
• Support attendance and punctuality, marketing, and profitability.
• Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
• Deliver products by car within the designated delivery area and deliver flyers and door hangers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed