General Manager

Double Cheese • Liverpool, NY

2d

About The Position

Feast Coast Hospitality, which oversees Original Grain, XO Taco, Fly Bird fried chicken, and Hot Stuff Sauce, is seeking a results-driven restaurant manager to manage a new restaurant operation in Syracuse. The role focuses on leadership, coaching, and mentoring staff to provide thoughtful and intentional hospitality.

Requirements

• At least 4 years of experience in the hospitality industry, with an emphasis on food and beverages.
• In-depth knowledge of the food industry.
• Strong working knowledge of related computer software, including restaurant POS software.
• Ability to adhere to budgets and meet financial targets.
• Exceptional organizational, leadership, problem-solving, and communication skills.
• Ability to forecast food and beverage needs.
• Excellent customer service skills.
• Strong delegation skills.
• Team-oriented leadership and ability to lead by example.

Nice To Haves

• A culinary or food service management degree may be advantageous.

Responsibilities

• Build and coach the team.
• Manage daily food and beverage operations.
• Forecast, plan, source, and order supplies for restaurant operations.
• Build positive relationships with employees, customers, and vendors.
• Adhere to the food and beverage budget.
• Follow food and safety regulations and ensure health and safety protocols are followed.
• Maintain positive customer relationships, receive feedback, process complaints, and respond to customer needs.
• Assist with catering and large events.
• Create and enforce restaurant policies, targets, goals, and standard operating procedures.
• Hire, train, and manage food and beverage staff.
• Teach, coach, and mentor Front of House hospitality employees, including hosts, servers, and bartenders.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed