General Manager(07382) - 23168 Highway 47 NW

Domino's Franchise•St Francis, MN

About The Position

The General Manager oversees store operations and team members while maintaining cost, inventory, cash, food, and customer-relations controls. The role includes staffing, paperwork, scheduling, marketing, profitability, store cleanliness, and ensuring that company policies, procedures, and standards are followed consistently. The manager is expected to provide great customer service and ensure attendance and punctuality. The position also includes the general duties performed by store team members, such as operating equipment, stocking ingredients and supplies, preparing products, processing telephone orders, taking inventory, and cleaning equipment and the facility. Training and orientation are provided on the job. The job may involve delivering products by car to customers and delivering flyers or door hangers. Delivery duties require a valid driver's license with a safe driving record and access to an insured vehicle that can be used for delivery. The work involves standing, walking, lifting and carrying supplies and products, pushing or pulling trays, bending, reaching, occasional crouching or squatting, and navigating stairs or ladders. Team members may encounter hot surfaces and tools, sharp edges and moving parts, cold and hot work areas, food odors, cornmeal dust, cramped spaces, and varying or adverse weather conditions.

Requirements

  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
  • Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, stairs, and other delivery locations, while carrying products.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to perform the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, reaching, and frequent hand use.

Responsibilities

  • Direct store activities and ensure company policies and procedures are followed.
  • Manage staffing, paperwork, scheduling, cost controls, inventory control, cash control, and food management.
  • Maintain customer relations and provide great customer service.
  • Maintain store cleanliness, marketing efforts, profitability, and adherence to company standards.
  • Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products by car to customers and deliver flyers and door hangers, when required.
  • Maintain attendance and punctuality and meet quality-control standards.
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