Customer Service Rep(07382) - 23168 Highway 47 NW

Domino's Franchise • St Francis, MN

7d

About The Position

The Customer Service Rep performs general store team-member duties, including operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and on-the-job training are provided.

The role involves serving customers and working with co-workers to process orders in person and by phone. It requires accurate basic arithmetic and making change, communicating verbally and in writing, entering orders by computer keyboard or touch screen, and coordinated, precise hand movements. Most tasks are performed standing, with repeated reaching and bending, and the role includes handling deliveries and other supplies, sometimes weighing up to 50 pounds.

Work conditions include exposure to varied weather during outside tasks, temperature changes and areas ranging from 36°F in the cooler to 90°F or higher, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The role also requires the ability to work independently and with others, perform repetitive tasks, work under stress, meet quality standards, and make judgments and decisions.

Requirements

• Must be at least 16 years of age.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including standing, walking, lifting and carrying supplies, pushing or pulling trays, and frequent reaching and hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and take orders in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload bulk deliveries using a hand truck and move, carry, push, or pull supplies and trays as needed.
• Perform occasional tasks such as changing prices on signs, washing walls, and maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed