Customer Service Rep (01472) - 12416 Dixie Highway

Domino's Franchise • Louisville, KY

1d • Onsite

About The Position

MBR Management, a locally owned Domino’s franchise, is seeking an enthusiastic, customer-focused Customer Service Representative for its Louisville location. The role provides customer service and helps create a positive experience in a fast-paced store environment. Team members are encouraged to pursue career goals or earn extra cash.

Requirements

• Strong communication skills and the ability to interact effectively with customers and team members.
• Basic math skills for handling transactions and counting change.
• Positive, upbeat attitude and customer-focused mindset.
• Physical ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.
• Willingness to learn and adapt to new processes and technologies.
• Excellent multitasking abilities to handle multiple orders and tasks simultaneously.
• Problem-solving skills to address customer concerns and operational challenges.
• Flexibility to work various shifts, including days, evenings, and weekends.
• Ability to thrive in a fast-paced, goal-oriented environment.
• Team-oriented and collaborative approach.

Nice To Haves

• Customer service experience is preferred but not required.

Responsibilities

• Greet customers warmly and take orders accurately.
• Maintain a clean and sanitized workspace for team members and customers.
• Prepare and deliver high-quality products consistently.
• Manage time and multitask in a fast-paced work environment.
• Use store technology and equipment to process orders efficiently.
• Resolve customer inquiries and concerns with empathy and professionalism.
• Collaborate with team members to support smooth operations during all shifts.
• Assist with inventory management and organizational tasks.
• Operate various equipment within the store.
• Help maintain a positive and inclusive work atmosphere.

Benefits

• Flexible hours
• Competitive wages
• Employee discount on all food items
• Advancement opportunities
• Paid training
• For full-time drivers: health, dental, and vision insurance offered after 60 days of employment
• For full-time drivers: voluntary accident coverage and critical illness coverage
• For full-time drivers: flexible spending accounts
• For full-time drivers: ability to contribute to a 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed