Customer Service Rep(08633) - 8576 Gunn Highway

Domino's Franchise•Odessa, FL

5d•Onsite

About The Position

Domino’s Customer Service Representatives provide friendly customer service and help prepare and serve high-quality pizzas. The role includes taking and processing orders, handling customer concerns and payments, upselling, preparing food, maintaining food safety and hygiene, stocking ingredients, taking inventory, and cleaning the store and equipment. New team members receive in-store training and support from a manager or teammate. The position may offer opportunities to develop a career in store management and franchise ownership.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to use a computer keyboard or touch screen to enter orders.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the listed physical tasks, including standing, walking short distances, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
Ability to differentiate between hot and cold surfaces; depth perception and near- and mid-range vision for in-store tasks.

Responsibilities

Demonstrate a friendly, positive attitude and provide great customer service.
Take orders over the phone and in person; receive and process telephone orders.
Address customer concerns.
Handle cash and make correct monetary change.
Upsell products.
Make pizzas and prepare other products.
Maintain food and portion control, hygiene, and food safety.
Operate equipment and stock ingredients and supplies from delivery areas to storage and work areas.
Take inventory and complete associated paperwork.
Clean equipment and the facility, including general cleaning duties.
Enter orders using a computer keyboard or touch screen.
Unload deliveries and move supplies to storage and shelves.
Perform outside tasks such as removing trash.