General Manager | The Golf Club at Hawks Prairie

Oki Golf•Lacey, WA

About The Position

The General Manager of The Golf Club at Hawks Prairie provides hands-on leadership, fiscal management, and strategic direction for the facility’s short- and long-term plans. In partnership with the Oki Golf Director of Operations, the General Manager establishes facility initiatives and business objectives aligned with Oki Golf’s annual initiatives, core values, and Universal Standards. The role is responsible for delivering an excellent guest experience, developing revenue and profit contributions, recruiting and developing team members, overseeing cost controls, protecting company assets, and maintaining facility operations in accordance with Oki Golf and property brand standards. The position requires flexibility to work as business demands, including weekends, evenings, and holidays, and may involve outdoor work in varying weather conditions.

Requirements

Bachelor’s degree in Business or equivalent.
Three or more years of leadership experience in a general manager-level role at a property with at least $2 million in business.
At least $750,000 in food and beverage revenues, including restaurants, banquets, and outlets.
Proven experience hiring, engaging, and developing talent.
Ability to define problems, collect data, establish facts, and draw valid conclusions about courses of action.
Ability to work under pressure and balance multiple priorities and assignments.
Ability to adapt to change and demonstrate flexibility and empathy.
Demonstrated initiative and ability to think, work, and make independent decisions based on sound judgment.
Ability to operate an Oki Golf property from an entrepreneurial perspective.
Ability to lift up to 50 pounds occasionally.
Ability to lift, reach, bend, twist, push, pull, squat, grasp, and use arm-hand coordination consistently.
Willingness to work as business demands, including weekends, evenings, and holidays.

Responsibilities

Deliver an excellent guest experience by responding in a timely and courteous manner.
Develop innovative ideas that support exceptional product quality and company profit contributions.
Ensure team members are well trained in all aspects of guest service.
Ensure company assets are protected.
Promote programs effectively using collateral materials and communication.
Recruit, hire, and train team members in accordance with operating procedures.
Support individual growth and development and formulate strategies for team member development.
Hold team members accountable for their areas of responsibility.
Drive results through others and provide appropriate training to subordinates.
Maintain communication between departments to support the highest level of guest experience.
Seek revenue growth through creative management of business operations and relationships with members, guests, and community leaders.
Develop and maintain community outreach and networking opportunities.
Establish and monitor cost control systems weekly.
Ensure operations are consistent with Oki Golf and property brand standards.
Partner with the Oki Golf Director of Operations to establish facility initiatives and business objectives aligned with company initiatives, core values, and Universal Standards.

Benefits

Golf benefits, including free play, guest passes, and visits to all eight Oki courses.
50% discount on shift meals.
25% discount for the employee and up to four guests, excluding alcoholic beverages.
Flexible work environment.
401(k) with company match.
Paid sick time.
Team Member Referral Program participation.
Medical, dental, vision, and telehealth coverage for full-time team members regularly working 35 or more hours per week.
FSA options for full-time team members regularly working 35 or more hours per week.
Company-paid life insurance and long-term disability for full-time team members regularly working 35 or more hours per week.
Paid vacation for full-time team members regularly working 35 or more hours per week.
Holiday pay for full-time team members regularly working 35 or more hours per week.
Annual bonus eligibility equal to 15% of yearly salary, based on meeting company financial goals.