General Manager- Eagle Watch Golf Club

Invited•Roswell, GA

About The Position

The General Manager is responsible for the club’s leadership, strategic direction, operations, and membership growth. The role drives success by developing and implementing business strategies, ensuring member satisfaction, fostering a positive work environment, achieving financial and operational goals, building a strong leadership team, and communicating effectively with the Regional team. The General Manager leads department heads across Agronomy, Facilities, Fitness & Wellness, Food & Beverage, Golf Operations, Member Experience, and Sales. The role oversees business and financial planning, revenue and expense performance, staffing and employee development, sales and marketing strategies, member retention, facility quality, and safe and legally compliant club operations. Invited is a nationwide private-club owner and operator founded in 1957, with more than 130 clubs and over 17,000 employees. The company describes its workplace as dynamic and inclusive. Full-time team members may access a benefits package that includes medical, dental, and vision coverage; life and disability insurance; a 401(k) plan; and paid time off and leave programs.

Requirements

High school diploma or equivalent.
At least 3 years of experience in club management, hospitality, or a related field.
At least 1 year of experience managing budgets and making sound expense-allocation judgments that affect profitability.
Ability to handle highly confidential member and employee information with discretion and integrity.
Computer literacy and proficiency with spreadsheet software.
Strong leadership abilities, excellent communication skills, and effective team management.

Nice To Haves

Bachelor’s degree or equivalent.
Food Handlers Certificate.
Alcohol Safety certification.
STAR Service Certification.
STAR Trainer Certification.
TABC Certification.
CPR Certification.

Responsibilities

Develop and execute comprehensive business and financial strategy plans for the club, monitor performance against targets, and make data-driven adjustments.
Provide strategic leadership to department heads across Agronomy, Facilities, Fitness & Wellness, Food & Beverage, Golf Operations, Member Experience, and Sales.
Recruit, select, develop, and evaluate qualified department heads.
Guide department heads in employee development through performance reviews, cross-training, goal setting, and recognition.
Lead employee recruitment, selection, training, development, and performance management.
Implement and adjust sales, marketing, and net revenue strategies aligned with financial plans.
Maintain expense controls and forecasting procedures to manage departmental expenses and revenue-to-payroll ratios.
Ensure the club meets financial obligations, including debt and lease agreements, and complies with GAAP and company policies.
Foster member relationships and maintain high-quality facilities through effective staffing, programming, service operations, and maintenance.
Analyze member retention metrics and develop strategies to improve retention.
Speak directly with resigning members, document their feedback, and use it to inform continuous improvement.
Promote a motivating work environment focused on teamwork, respect, and member satisfaction.
Ensure the club operates safely and complies with regulatory obligations.
Maintain effective communication with the Regional team.