Assistant Golf Professional | The Golf Club at Newcastle

Oki Golf•Newcastle, WA

17h•$24 - $28

About The Position

The Assistant Golf Professional assists in managing the golf operation at The Golf Club at Newcastle to deliver an exceptional golf experience. The position supports golf shop management, promotes the game and Oki Golf, provides instruction, assists with events, and delivers other guest services. It places a strong emphasis on communication, service, and professionalism with guests and other departments. The role also supervises and develops staff, supports golf operations and merchandising, and helps uphold Oki Golf’s service philosophy and standards.

Requirements

Positive, proactive attitude toward guest service and the overall guest experience.
Ability to execute group and corporate events.
Ability to communicate tactfully and diplomatically with team members, senior leadership, members, guests, vendors, and contractors.
Proficiency with Microsoft Office, email, and the Internet.
Willingness to lead by positive example and take a hands-on approach.
Ability to make independent decisions using sound judgment consistent with Oki Golf’s core values.
Started the PGA’s PGM program and/or be progressing toward PGA membership, while maintaining active classification in the PGA of America.
Ability to follow company policies and procedures and comply with administrative responsibilities.
Ability to work weekends and holidays, mornings, and evenings as business demands.
Ability to lift 50 pounds occasionally.
Ability to lift, reach, bend, twist, push, pull, squat, grasp, and use arm-hand coordination consistently.
Stamina to stand for lengthy periods, not exceeding four hours at a time.

Nice To Haves

Bachelor’s degree.

Responsibilities

Provide guests and members with professional advice about golf and equipment.
Manage daily tee sheets and play, and ensure efficient guest check-in and fee collection.
Provide individual lessons, clinics, and player development programs to members and guests.
Assist with managing and executing internal and external golf events.
Use golf shop-related systems efficiently.
Assist with management, maintenance, cleanliness, and safety of the golf cart fleet as directed by the Director of Golf.
Implement and adhere to Oki Golf universal standards and service philosophy.
Directly supervise staff in accordance with Oki Golf policies and procedures, including planning and assigning work and performing team activities when needed.
Assist with recruiting, hiring, and training Golf Shop, Player Assistant, and Guest Service staff.
Encourage, mentor, coach, train, and develop team members; hold them accountable for their responsibilities.
Lead by example and set performance standards for motivation, ownership, dedication, and product quality.
Supervise and assist with golf shop merchandising, including receiving, displaying, inventory, and promoting sales.
Educate guests about Oki Golf programs and promote and sell them effectively.
Make sound decisions consistent with Oki Golf’s core values and Product and Service Standards.
Perform other tasks as assigned.

Benefits

Golf benefits, including free play, guest passes, and visits to all eight Oki courses.
50% discount on shift meals.
25% discount for the employee and up to four guests, excluding alcoholic beverages.
Flexible work environment.
401(k) with company match.
Paid sick time.
Team Member Referral Program participation.
Medical, dental, vision, and telehealth coverage for full-time team members regularly working 35 or more hours per week.
FSA options for full-time team members regularly working 35 or more hours per week.
Company-paid life insurance and long-term disability for full-time team members regularly working 35 or more hours per week.
Paid vacation for full-time team members regularly working 35 or more hours per week.
Holiday pay for full-time team members regularly working 35 or more hours per week.
Oki Golf contributes to national and chapter PGA membership dues and offers financial assistance for employees pursuing PGA certification.
Eligible for an annual bonus equal to 5% of yearly salary, subject to meeting company financial goals.
Eligible for overtime.
Opportunity for additional income through group and private golf lessons.