Assistant Golf Professional | Washington National Golf Club

Oki Golf•Auburn, WA

22h

About The Position

The Assistant Golf Professional at Washington National Golf Club assists in managing golf operations and delivering an exceptional golf experience. The role includes managing the golf shop, promoting the game and Oki Golf, teaching lessons, assisting with and executing events, and providing other services to guests and members. Communication, service, and professionalism are emphasized in interactions with guests and other departments. The Assistant Golf Professional helps oversee daily play, instruction, events, staff, merchandising, and the golf cart fleet. The role also includes directly supervising and developing team members, upholding Oki Golf policies and standards, and educating guests about Oki Golf programs. The position requires working weekends and holidays, mornings, and evenings as business demands. The offered pay range is $23.00–$26.00 per hour. The position is eligible for overtime, additional income from group and private golf instruction, and an annual bonus equal to 5% of yearly salary, subject to company financial goals. Oki Golf contributes toward national and chapter PGA membership dues and offers financial assistance to employees pursuing PGA certification. Benefits vary by eligibility: all team members receive golf benefits, meal and guest discounts, a flexible work environment, a 401(k) with company match, paid sick time, and referral program participation. Full-time team members regularly working 35 or more hours per week are also eligible for medical, dental, vision, and telehealth coverage, FSA options, company-paid life insurance and long-term disability, paid vacation, and holiday pay.

Requirements

Positive and proactive approach to guest service and the overall guest experience.
Ability to execute group and corporate events.
Ability to communicate with team members, senior leadership, members, guests, vendors, and contractors with tact and diplomacy.
Proficiency with Microsoft Office, email, and the Internet.
Willingness to lead by positive example and take a hands-on approach.
Ability to make independent decisions with sound judgment consistent with Oki Golf core values.
Ability to follow company policies and procedures and comply with administrative responsibilities.
Must be able to work weekends and holidays, mornings, and evenings as business demands.
Ability to lift 50 pounds occasionally.
Ability to lift, reach, bend, twist, push, pull, squat, grasp, and use arm-hand coordination consistently.
Stamina to stand for lengthy periods, up to four hours at a time.

Nice To Haves

Bachelor’s degree preferred.
Started the PGA’s PGM program and/or progressing toward PGA membership, while maintaining active classification in the PGA of America.

Responsibilities

Provide professional advice about golf and equipment and assist guests and members.
Manage daily tee sheets and play, including efficient guest check-in and fee collection.
Provide individual lessons, clinics, and player development programs to members and guests.
Assist with managing and executing internal and external golf events.
Use golf shop-related systems efficiently.
Assist with management and maintenance of the golf cart fleet, ensuring carts meet Oki standards for cleanliness and safety as directed by the Director of Golf.
Implement and adhere to Oki Golf universal standards and embody its guest-service philosophy.
Directly supervise staff in accordance with Oki Golf policies and procedures, including planning, assigning, and sometimes performing team activities.
Assist with recruiting, hiring, and training Golf Shop, Player Assistant, and Guest Service staff.
Encourage, mentor, coach, train, and develop team members; hold them accountable for their responsibilities and lead by example.
Set a performance benchmark for motivation, ownership, and product quality in the department.
Supervise and assist with merchandising, including receiving, displaying, inventorying, and promoting golf shop sales.
Maintain thorough knowledge of Oki Golf programs and effectively educate and sell them to guests.
Make sound decisions consistent with Oki Golf core values and Product and Service Standards.
Perform other tasks as assigned.

Benefits

Golf benefits, including free play, guest passes, and visits to all eight Oki courses.
50% discount on shift meals.
25% discount for the employee and up to four guests, excluding alcoholic beverages.
Flexible work environment.
401(k) with company match.
Paid sick time.
Team Member Referral Program participation.
Medical, dental, vision, and telehealth coverage for eligible full-time team members regularly working 35 or more hours per week.
FSA options for eligible full-time team members.
Company-paid life insurance and long-term disability for eligible full-time team members.
Paid vacation for eligible full-time team members.
Holiday pay for eligible full-time team members.
Contribution toward national and chapter PGA membership dues.
Financial assistance for employees pursuing PGA certification.
Overtime eligibility.
Opportunity for additional income through group and private golf lessons.
Eligibility for an annual bonus equal to 5% of yearly salary, based on meeting company financial goals.