Assistant Golf Professional | Washington National Golf Club

Oki Golf•Auburn, WA

23h•$23 - $26•Onsite

About The Position

The Assistant Golf Professional at Washington National Golf Club assists in managing golf operations and delivering an exceptional golf experience. The role includes managing the golf shop, promoting the game and Oki Golf, teaching lessons, assisting with and executing events, and providing additional guest services. Strong communication, service, and professionalism are essential when working with guests and other departments. The position provides golf and equipment advice to guests and members; manages tee sheets, check-in, and fee collection; offers instruction; helps execute events; uses golf shop systems; and assists with golf cart fleet maintenance and standards. The Assistant Golf Professional also supervises, staffs, trains, coaches, and develops team members, supports merchandising and sales, and ensures that daily work follows Oki Golf standards, policies, and service philosophy. The schedule may include weekends, holidays, mornings, and evenings as business demands.

Requirements

Positive, proactive attitude toward guest service and the overall guest experience.
Ability to execute group and corporate events.
Ability to communicate with team members, senior leadership, members, guests, vendors, and contractors with tact and diplomacy.
Proficiency with computers, including Microsoft Office programs, email, and the Internet.
Willingness to lead by positive example and take a hands-on approach.
Ability to make independent decisions with sound judgment consistent with Oki Golf's core values.
Started the PGA PGM program and/or progressing toward PGA membership, and maintain active classification in the PGA of America.
Ability to work weekends and holidays, mornings, and evenings as business demands.
Ability to lift 50 pounds occasionally and to lift, reach, bend, twist, push, pull, squat, grasp, and use arm-hand coordination consistently.
Stamina to stand for lengthy periods, not exceeding four hours.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Provide professional advice about the game and equipment, and assist guests and members.
Control and manage daily tee sheets and play; ensure efficient guest check-in and fee collection.
Provide individual lessons, clinics, and player development programs to members and guests.
Assist in managing and executing internal and external golf events.
Use golf shop-related systems efficiently.
Assist in managing the golf cart fleet, including maintenance and cleanliness and safety standards as directed by the Director of Golf.
Implement and adhere to Oki Golf universal standards and embody its guest-service philosophy.
Directly supervise staff in accordance with Oki Golf policies and procedures, including planning, assigning, and sometimes performing team activities.
Assist with recruiting, hiring, and training Golf Shop, Player Assistant, and Guest Service staff.
Encourage, mentor, coach, train, and develop team members, and hold them accountable for their responsibilities.
Lead by example and set performance benchmarks for motivation, ownership, and product quality.
Supervise and assist with golf shop merchandising, including receiving, displaying, inventory, and sales promotion.
Understand Oki Golf programs and educate guests about and sell those programs.
Make sound decisions consistent with Oki Golf's core values and Product and Service Standards.
Follow company policies and procedures and complete administrative responsibilities.
Perform other tasks as assigned.

Benefits

Free golf, guest passes, and visits to all eight Oki courses.
50% discount on shift meals.
25% discount for the employee and up to four guests, excluding alcoholic beverages.
Flexible work environment.
401(k) with company match.
Paid sick time.
Team Member Referral Program participation.
Medical, dental, vision, and telehealth coverage for full-time team members regularly working 35 or more hours per week.
Flexible spending account options for full-time team members regularly working 35 or more hours per week.
Company-paid life insurance and long-term disability for full-time team members regularly working 35 or more hours per week.
Paid vacation for full-time team members regularly working 35 or more hours per week.
Holiday pay for full-time team members regularly working 35 or more hours per week.
Oki Golf contributes to national and chapter PGA membership dues and offers financial assistance for employees pursuing PGA certification.
Eligible for an annual bonus equal to 5% of yearly salary, based on meeting company financial goals.
Eligible for overtime.
Opportunity for additional income through group and private golf lessons.