Assistant Golf Professional

University of Oklahoma•Norman, OK

About The Position

Delivers a world-class golf experience at a premier championship facility. This position is involved in all aspects of daily golf operations, including member and guest services, tournament and event coordination, golf shop merchandising, teaching and club fittings, pace-of-play monitoring, and maintaining the overall flow and presentation of the golf operation. The position may require travel and has a work schedule that varies based on business needs.

Requirements

High school diploma or GED.
Two years of experience in a golfing environment in golf operations and customer service at a private or resort golf facility.
Valid driver’s license to drive university vehicles.
Hiring is contingent upon a background check and a driver’s license check.

Responsibilities

Engage members and their guests when they enter the golf shop, greeting them promptly and appropriately.
Maintain the quality and accuracy of work and follow through on assigned tasks.
Perform work in accordance with golf operation policies and procedures.
Respond effectively and promptly to members’ and guests’ concerns and problems.
Prepare clear and concise written reports and memos.
Maintain files, follow up on delegated tasks, and manage time effectively.
Manage others consistently and fairly, encourage staff involvement in decisions, and be tolerant and receptive when colleagues make mistakes or provide feedback.
Anticipate and address problems promptly and appropriately.
Work independently and encourage fellow employees to take risks.
Balance the overall objectives of the golf operation with its day-to-day needs.
Take initiative to suggest and make decisions that improve service in the golf operation.
Help fellow employees beyond expectations.
Communicate effectively with members and their guests.
Handle criticism objectively and maintain composure and objectivity when facing problems.
Be sensitive to fellow employees’ needs and expectations.
Support daily golf operations, including member and guest services, tournament and event coordination, golf shop merchandising, teaching and club fittings, pace-of-play monitoring, and the overall flow and presentation of the operation.