Assistant Golf Professional
About The Position
The Assistant Golf Professional supports the daily operations of the Ocean Point Pro Shop and the overall golf experience. The role assists with tee sheet operations, retail sales, tournaments, and member services, helping ensure an exceptional experience for members and guests. It calls for strong organization, communication, and customer service skills and a professional, welcoming demeanor. The Assistant Golf Professional assists the Head Golf Professional with daily golf operations, tee time reservations, staff support, events, sales and merchandising, course flow, member engagement, and golf instruction as needed. The position also includes responding to guest concerns, documenting incidents, operating golf carts and practice facility equipment, and maintaining the golf shop and surrounding areas. Work takes place indoors and outdoors in varied weather, with frequent movement between the course and clubhouse.
Requirements
- Strong customer service orientation and commitment to hospitality.
- Excellent verbal and interpersonal communication skills.
- Ability to build rapport with members, guests, and team members.
- Strong organizational skills and attention to detail.
- Basic computer proficiency.
- Valid driver's license and reliable transportation.
- Strong problem-solving and decision-making abilities.
- Ability to manage multiple tasks in a fast-paced environment.
- Maintain a professional appearance and demeanor.
- Ability to handle customer concerns with tact and composure.
- Basic math and cash-handling skills.
- Ability to stand and walk for extended periods.
- Ability to lift up to 50 pounds.
- Ability to work indoors and outdoors in varied weather conditions.
- Ability to move frequently between golf course and clubhouse facilities.
Nice To Haves
- 1–2 years of golf industry experience.
- PGA Member or Apprentice status.
- PGM degree.
- Experience with POS systems, tee sheet management (ForeTees), and tournament software (Golf Genius).
Responsibilities
- Assist the Head Golf Professional with daily golf operations, including tee sheet management and pace of play.
- Coordinate and manage tee time reservations accurately and efficiently.
- Provide professional customer service during guest check-in and retail interactions.
- Supervise and support Cart Attendants, Starters, and Outside Services staff.
- Assist with planning and executing tournaments, outings, and group events.
- Operate point-of-sale systems, handle cash, and reconcile transactions.
- Maintain accountability for financial transactions and daily sales reporting.
- Support golf shop merchandising, including inventory stocking, displays, and sales.
- Monitor course flow, safety, and pace of play in coordination with the Starter and Golf Professional Team.
- Assist with marketing initiatives, member engagement, and club events.
- Provide individual and group golf instruction as needed.
- Maintain the cleanliness, organization, and professional presentation of the golf shop and surrounding areas.
- Address guest concerns and resolve issues professionally and promptly.
- Document incidents, accidents, or irregularities according to club policy.
- Operate golf carts and practice facility equipment safely.
- Attend staff meetings and contribute to a positive team environment.
- Perform additional duties as assigned.
Benefits
- Access to resort amenities
- Food and merchandise discounts
- Beach access
- Employee referral program
- Paid holidays
- Health, dental, vision, and life insurance and PTO for full-time employees
- 401(k)
- Clothing allowance
- Tournament allowance
- PGA dues paid
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
