General Manager | The Golf Club at Hawks Prairie

Oki Golf•Lacey, WA

2d•$90,000 - $105,000

About The Position

The General Manager of The Golf Club at Hawks Prairie provides hands-on leadership, fiscal management, and strategic direction for short- and long-term business plans supporting the facility’s growth and success. In partnership with the Oki Golf Director of Operations, the General Manager establishes facility initiatives and business objectives aligned with Oki Golf’s annual initiatives, core values, and Universal Standards. The role oversees guest experience, team recruitment and development, operating performance, revenue growth, cost controls, asset protection, community relationships, and consistency with company and property brand standards. The position is based at a 36-hole golf facility with championship courses, practice areas, and banquet spaces. The work may include outdoor exposure to varying weather conditions, and hours must accommodate business needs, including weekends, evenings, and holidays.

Requirements

Bachelor’s degree in Business or equivalent.
Three or more years of leadership experience in a general manager-level role at a property with $2 million or greater in revenue/value.
At least $750,000 in food and beverage revenues, including restaurants, banquets, and outlets.
Proven experience hiring, engaging, and developing talent.
Ability to define problems, collect data, establish facts, and draw valid conclusions about a course of action.
Ability to work under pressure and balance multiple priorities and assignments.
Ability to adapt to change and be flexible and empathetic.
Demonstrated initiative and ability to think, work, and make independent decisions based on sound judgment.
Ability to operate an Oki Golf property from an entrepreneurial perspective.
Ability and willingness to work as business demands, including weekends, evenings, and holidays.
Ability to perform frequent lifting, reaching, bending, twisting, pushing, pulling, squatting, grasping, and arm-hand coordination.
Ability to lift up to 50 pounds occasionally.

Responsibilities

Deliver excellent guest experiences by responding in a timely and courteous manner.
Develop innovative ideas that support continued delivery of high-quality products and company profit contributions.
Ensure team members are trained in all aspects of guest service.
Protect company assets.
Promote programs effectively through collateral materials and communication.
Recruit, hire, and train team members in accordance with operating procedures.
Support individual growth and development and formulate strategies for team-member development.
Hold team members accountable for their areas of responsibility.
Drive results through others and provide appropriate training to subordinates.
Maintain communication among departments to support the highest level of guest experience.
Increase revenue through creative management of business operations and by building and maintaining relationships with members, guests, and community leaders.
Develop and maintain community outreach and networking opportunities.
Establish and monitor cost-control systems weekly.
Ensure operations meet Oki Golf and property brand standards.
Partner with the Oki Golf Director of Operations to set facility initiatives and business objectives aligned with company initiatives, values, and standards.
Provide fiscal management and strategic direction for short- and long-term business plans.

Benefits

Golf benefits, including free play, guest passes, and visits to all eight Oki courses.
50% discount on shift meals.
25% discount for the team member and up to four guests, excluding alcoholic beverages.
Flexible work environment.
401(k) with company match.
Paid sick time.
Team Member Referral Program participation.
Medical, dental, vision, and telehealth coverage for full-time team members regularly working 35 or more hours per week.
Flexible spending account options for full-time team members regularly working 35 or more hours per week.
Company-paid life insurance and long-term disability for full-time team members regularly working 35 or more hours per week.
Paid vacation for full-time team members regularly working 35 or more hours per week.
Holiday pay for full-time team members regularly working 35 or more hours per week.
Annual bonus eligibility equal to 15% of yearly salary, based on meeting company financial goals.