General Manager

Domino's Franchise•Daphne, AL

About The Position

Twomays Inc and Teamdriven Inc operate as one Domino’s Pizza franchise and offer opportunities for team members to develop skills and grow within the organization. The General Manager leads store operations and is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and leads the team toward sales and service goals. The General Manager oversees staffing, paperwork submission, food management, scheduling, image standards, store cleanliness, marketing, and profitability. The role also involves customer service, preparing products to Domino’s specifications, handling orders, maintaining store facilities and equipment, managing inventory and supplies, and completing related paperwork. The position may include delivery-related duties and requires meeting the stated driving, background-check, and physical requirements.

Requirements

Must be at least 18 years of age.
Must have a valid driver’s license.
Must have access to an insured vehicle that can be used for delivery.
Must pass a criminal background check.
Must pass a Motor Vehicle Record Check and meet company-specific standards.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, and meet strict quality-control standards.
Ability to coordinate with coworkers and customers, analyze and compile data, and make sound, ethical decisions in a timely manner.
Ability to read maps, locate addresses, and navigate varied terrain, including multistory buildings and private homes, while carrying products.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Comfort using a computer keyboard, touchscreen, and foot pedal.
Ability to stand for most of the shift and perform walking, lifting or stacking items up to 50 pounds, and occasional crouching, squatting, stooping, bending, or stair use.
Hand-eye coordination for shaping pizza dough, using a pizza peel and cutter, and folding pizza boxes.

Responsibilities

Take responsibility for store operations during the shift, including cost controls, inventory control, cash control, and customer relations.
Follow all policies and procedures and set an example for the crew.
Lead the team toward sales and service goals.
Manage staffing, paperwork submission, food management, scheduling, image standards, store cleanliness, marketing, and profitability.
Greet customers, take orders, and respond to customer concerns positively.
Operate, clean, and maintain store facilities and equipment.
Prepare products according to Domino’s specifications and guidelines.
Take inventory, stock ingredients and supplies, and complete associated paperwork.
Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
Navigate delivery areas and sites while carrying products when performing delivery duties.