General Manager(08041) - 4101 Hwy 121

Domino's Franchise•Bedford, TX

21h

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows company policies and procedures, and expects the crew to do the same. The role includes staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. The position also describes general store-team duties and capabilities, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job training is provided. The job requires communication, basic math, computer or touchscreen order entry, and the ability to work with others or independently, handle stress, and make decisions. The work may involve variable weather, temperatures ranging from a walk-in cooler to hot work areas, food odors, cornmeal dust, cramped spaces, hot equipment and surfaces, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and frequent hand use. The posting also includes delivery-specific duties: delivering products by car, distributing flyers and door hangers, navigating delivery locations and stairs, and carrying orders. Delivery duties require a valid driver's license with a safe driving record and access to an insured vehicle.

Requirements

Ability to exercise judgment, perform basic math, and multitask.
Ability to add, subtract, multiply, and divide accurately and quickly; use a calculator if needed; and make correct monetary change.
Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers in person and by telephone.
Verbal, writing, and telephone skills to take and process orders.
Ability to enter orders using a computer keyboard or touchscreen.
Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards for delivery duties.
Access to an insured vehicle that can be used for delivery.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multistory buildings, private homes, and other delivery sites, while carrying products.
Ability to meet the described physical demands, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

Oversee all activities during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and ensure compliance with company policies and procedures.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain store image, cleanliness, and operating standards.
Provide great customer service and support attendance and punctuality.
Contribute to marketing and store profitability.
Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
For delivery duties, deliver products to customers by car, deliver flyers and door hangers, and navigate delivery locations.