General Manager

Classic Collision • Lynn Haven, FL

1d

About The Position

The General Manager is responsible for the overall operations and financial results of an assigned Classic Collision store, including operations, internal and external development, business relationships, and profitability. The role mentors direct reports and leads the team effectively and efficiently.

Classic Collision, established in 1983 in Atlanta, Georgia, aims to provide quality service with integrity and honesty. Its mission is to bring safety, quality, integrity, and heart to every vehicle repair and customer interaction. The position may involve other duties as assigned, and duties and responsibilities may change, including through reasonable accommodation or reassignment by management.

Requirements

• At least five years of collision repair or auto body management experience.
• Proven leadership and a track record of employee development.
• Ability to read and understand financial profit-and-loss statements.
• Ability to travel up to 25%.
• Valid driver's license and eligibility for insurance coverage.
• Working knowledge of the CCC One estimating platform and management system.
• Advanced skills in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Ability to read and interpret repair procedures, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or organization employees.
• Ability to perform the stated physical demands, including lifting or pushing weights up to 50 pounds.

Nice To Haves

• I-CAR Platinum certification.

Responsibilities

• Lead center-level performance through key metrics, quality, individual skill levels, and culture.
• Communicate and manage the change process.
• Stay up to date on vehicle repair procedures and technologies.
• Manage staff accountability for shop performance through Recipe Book execution.
• Coach staff to ensure customer satisfaction and resolve customer concerns as needed.
• Recruit, interview, and hire staff as required.
• Train new hires on company policies and procedures.
• Promote safe and clean working conditions.
• Promote, develop, and serve as a liaison with area insurance contacts and other referral sources.
• Contact claims managers and dealer accounts monthly.
• Participate in external marketing and team-building activities as requested.
• Mentor direct reports and lead the team effectively and efficiently.

Benefits

• Paid weekly
• Continuous training
• Supportive team culture
• Company 401(k) match
• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• Six paid holidays
• Career advancement opportunities
• Competitive pay

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed