General Manager

True Food Kitchen•Austin, TX

About The Position

The General Manager leads restaurant operations in partnership with the FOH and BOH management team and Executive Chef. The role focuses on maximizing sales and profitability through oversight of profit and loss, inventory, controllable cash, forecasting, and budgets. The General Manager leads high-volume service from the floor or expo, ensuring food quality, service, table touches, and presentation meet True Food Kitchen standards. The position also oversees food safety and facility standards, employee management, and the development of managers and key hourly team members.

Requirements

  • More than five years of experience as a manager and a record of success in a full-service, high-volume restaurant.
  • Expert knowledge and understanding of the financial aspects of business operations.
  • Passion for creating memorable dining experiences and exceeding guest expectations.
  • Resilience in stressful situations and ability to handle last-minute requests.
  • Caring, self-motivated approach and aptitude for leading, coaching, and driving excellence.

Responsibilities

  • Partner with FOH and BOH management to maximize sales and optimize profits by managing P&Ls, inventory, and controllable cash, and achieving forecast and budget results.
  • Lead high-volume service periods from the floor or expo, ensuring food quality, service, table touches, and presentation meet TFK standards.
  • Perform precise line checks and facility walks with the BOH team, ensuring appropriate follow-up and documentation.
  • Participate in EcoSure and health inspections and ensure a safe production environment.
  • Manage FOH and BOH employees with the Executive Chef in accordance with company policies and applicable laws, including interviewing, hiring, onboarding, scheduling, managing labor costs, training, development, work direction, performance appraisals, rewards, and discipline.
  • Facilitate formal and informal development opportunities for management and key hourly team members.

Benefits

  • Flexible/unlimited PTO
  • Long-term incentive bonus plan
  • Competitive compensation package with quarterly bonus
  • Health and wellness benefits, including medical, dental, and vision coverage
  • FSA options for child care assistance
  • Pet insurance
  • Gym membership discount
  • Pre-paid legal support
  • 401(k) with TRUE matching
  • Dining discounts and family meals
  • Additional perks and discounts through Perkspot
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