General Manager(05985) - 5157 East Main Street
About The Position
The General Manager is responsible for everything that happens during the shift, including staffing, paperwork, cost controls, inventory, cash control, food management, customer relations, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role also involves providing great customer service and maintaining attendance, punctuality, a professional store image, and operating standards. Store team duties include operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. The role may involve delivering products by car within a designated delivery area, as well as delivering flyers and door hangers. The work involves standing and walking for much of the day, with some sitting for paperwork. Physical tasks may include lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, squatting, and reaching. Working conditions may include temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, moving mechanical parts, and varying or adverse weather. Delivery duties may involve driving and navigating multi-story buildings or other delivery locations.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
- Ability to comprehend and give correct written instructions.
- Verbal, writing, and telephone skills to take and process orders and communicate with customers and coworkers.
- Motor coordination to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Valid driver's license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
- Ability to perform the physical duties described, including lifting supplies weighing up to 50 pounds and navigating stairs or ladders as needed.
Responsibilities
- Oversee all activities during the shift, including staffing and paperwork.
- Control costs, inventory, cash, and food management.
- Manage customer relations and provide great customer service.
- Work to a schedule and maintain store cleanliness, marketing, and profitability.
- Set an example by following all policies and procedures and ensuring the crew does the same.
- Maintain a perfect store image and adherence to standards, as well as attendance and punctuality.
- Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
- Deliver products by car within the designated delivery area and deliver flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
