About The Position

The General Manager role includes the general duties and working conditions described for hourly store team members, as well as additional duties applicable to store management positions. Duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires communicating with customers and coworkers, processing orders by phone and in person, handling payments, and using a computer keyboard or touchscreen. Store work involves exposure to varying temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing occasionally, bending, crouching, reaching, and continuous use of the hands. The description also includes delivery-related duties and conditions for team members in driver or store management positions, including delivering products by car and on foot.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to lift cases weighing up to 50 pounds and stock them on shelves up to 72 inches high.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle usable for delivery, and navigational skills to read a map and locate addresses.
  • For delivery duties: ability to navigate adverse terrain, including multistory buildings and private homes, while carrying products.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • For applicable store management or driver positions, deliver products by car to customers' doors and deliver flyers and door hangers.

Benefits

  • Opportunities to earn bonuses each period.
  • Paid sick leave per Washington State law.
  • Employer-sponsored medical benefits for qualifying full-time employees.
  • Employee discounts.
  • Paid vacation for qualifying full-time employees.
  • Promote-from-within management steps program.
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