General Manager(06410) - 813 E. Broadway St

Domino's Franchise•Altus, OK

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; store cleanliness; marketing; and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role also involves working to a schedule, maintaining store standards and image, and ensuring excellent customer service, attendance, and punctuality. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery-related duties described in the posting include delivering products by car, bringing orders to customers, and distributing flyers and door hangers. Work involves standing and walking for much of the shift, handling and carrying supplies and food, and occasionally pushing or pulling trays, climbing stairs or a ladder, bending, crouching, and reaching. The work environment may include temperature extremes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, moving machinery, and adverse weather during outside tasks or deliveries.

Requirements

Ability to exercise judgment, perform basic mathematics, and multitask.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, written, and telephone communication skills sufficient to take and process orders and communicate with customers and coworkers.
Ability to understand and provide correct written instructions.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical duties described, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, and reaching.
For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.

Responsibilities

Oversee everything that happens during a shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and follow all policies and procedures, while expecting the same from team members.
Handle staffing, paperwork, food management, and work scheduling.
Maintain the store's image and adherence to standards, provide great customer service, and support attendance and punctuality.
Contribute to store cleanliness, marketing, and profitability.
Operate store equipment, stock ingredients, prepare products, and receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Deliver products by car to customers and distribute flyers and door hangers, as applicable to delivery duties.