General Manager(03766) - 183 Broadway St

Domino's Franchise • Taunton, MA

1d

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, attendance and punctuality, marketing, and profitability. The description also covers general store-team-member duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.

The work involves communicating with customers and coworkers, using a computer keyboard or touch screen, handling monetary transactions, and performing a range of standing, walking, lifting, carrying, pushing, climbing, bending, crouching, and reaching tasks. The posting describes exposure to changing weather, temperatures from a cool room to hot work areas, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Delivery-related duties may include driving and navigating stairs or other delivery locations.

Requirements

• Ability to use judgment, perform math, and multitask.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers in person and by telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise movements quickly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to navigate adverse terrain and delivery sites while carrying product.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Valid driver's license with a safe driving record meeting company standards for delivery duties.
• Access to an insured vehicle that can be used for delivery.

Responsibilities

• Oversee everything that happens during a shift.
• Manage cost controls, inventory control, cash control, and customer relations.
• Set an example for the crew and ensure policies and procedures are followed.
• Handle staffing and paperwork.
• Manage food, work to a schedule, maintain store image and standards, and ensure store cleanliness.
• Provide great customer service and support attendance and punctuality.
• Contribute to marketing and store profitability.
• Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
• Deliver products, flyers, and door hangers where required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed