Assistant General Manager (06881) - 9811 Broadway St

Domino's Corporate•Pearland, TX

About The Position

The Assistant General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role requires working to a schedule, maintaining standards and a professional image, providing great customer service, and meeting attendance and punctuality expectations. The position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role may involve exposure to varying weather and temperatures, food odors, cornmeal dust, cramped areas, hot surfaces, sharp edges, and moving mechanical parts. Advancement opportunities may include General Manager and, potentially, franchise ownership or corporate operations roles.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and over the phone.
  • Motor coordination and hand-eye coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable transportation to and from work.
  • Ability to navigate adverse terrain and delivery sites, including multistory buildings and private homes, while carrying products.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Oversee staffing and complete required paperwork.
  • Manage cost controls, inventory, cash, and food.
  • Maintain customer relations and provide great customer service.
  • Work to a schedule and uphold the required image and standards.
  • Ensure attendance and punctuality expectations are met.
  • Maintain store cleanliness and contribute to marketing and profitability.
  • Follow all policies and procedures and set an example for the crew.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
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