The Assistant General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role requires working to a schedule, maintaining standards and a professional image, providing great customer service, and meeting attendance and punctuality expectations. The position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role may involve exposure to varying weather and temperatures, food odors, cornmeal dust, cramped areas, hot surfaces, sharp edges, and moving mechanical parts. Advancement opportunities may include General Manager and, potentially, franchise ownership or corporate operations roles.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed