General Manager(07894) - 15908 Halliburton Rd.

Domino's Franchise•Hacienda Heights, CA

About The Position

The General Manager is responsible for ensuring that everything runs properly during a shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example for the crew, following all company policies and procedures, and expecting the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, and supporting profitability and customer service. The position is with Domino’s Pizza, where team members receive on-the-job orientation and training. Store team duties include operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The posting describes opportunities for advancement, including progression to franchise ownership or corporate operations. Work may involve varying or adverse weather, changing temperatures, food odors, cornmeal dust, cramped areas, hot oven surfaces, sharp edges, and moving mechanical parts. The role also involves working under stress, meeting quality standards, interacting with people, and making judgments and decisions.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers, in person and over the phone.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable attendance, punctuality, and transportation to and from work.

Responsibilities

  • Oversee everything that happens during a shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow company policies and procedures, while expecting the same of the crew.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image and adherence to standards.
  • Provide great customer service.
  • Maintain attendance and punctuality.
  • Arrange transportation to and from work.
  • Maintain store cleanliness.
  • Support marketing and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
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