General Manager

Domino's Franchise•Winter Garden, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; profitability; and ensuring the store and team adhere to company policies and standards. The role requires setting an example for the crew and providing great customer service. The posting also describes general store-team duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position involves working in a pizza store and may include delivery-related tasks. Work conditions can include varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and adverse weather. Physical activities described include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. The posting specifies that applicants must have General Manager experience in food and beverage.

Requirements

General Manager experience in food and beverage.
Ability to use judgment, perform math, and multitask.
Ability to follow company policies and procedures and maintain quality-control standards.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, written, and telephone communication skills to take and process orders.
Ability to comprehend and give correct written instructions.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, deal with people, analyze and compile data, and make judgments and decisions.
Reliable attendance and punctuality, and transportation to and from work.
For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle usable for delivery.
Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

Manage all activities and operations during the shift.
Control costs, inventory, and cash.
Maintain customer relations and provide great customer service.
Set an example for the crew and ensure policies and procedures are followed.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store's image, standards, and cleanliness.
Contribute to marketing and store profitability.
Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
Perform delivery-related duties described in the posting, including delivering products and flyers or door hangers when required.