General Manager(09381) - 606 S Robinson Drive, Suite A
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows company policies and procedures, and expects the same from team members. The role includes staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. On-the-job orientation and training are provided. The posting also describes general store team-member tasks and physical requirements, as well as delivery-specific duties and requirements. These include operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Delivery duties include delivering products and promotional materials, and require a valid driver's license and access to an insured vehicle.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers by phone and in person.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Transportation to and from work.
- For delivery duties: valid driver's license with a safe driving record meeting company standards; access to an insured vehicle usable for delivery; and navigation skills to read maps and locate addresses within the delivery area.
- Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
Responsibilities
- Oversee all activities and operations during the assigned shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and follow company policies and procedures while ensuring the crew does the same.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain store image, standards, and cleanliness.
- Provide great customer service.
- Maintain attendance and punctuality.
- Support marketing and store profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
- Deliver products by car to customers and distribute flyers and door hangers, as described in the posting's delivery duties.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
