Customer Service Rep(09381) - 606 S Robinson Drive, Suite A Robinson
About The Position
The Customer Service Rep processes customer orders in person and by telephone, prepares products, operates store equipment, stocks ingredients and supplies, takes inventory, completes paperwork, and helps clean the equipment and facility. On-the-job orientation and training are provided. The role offers opportunities for advancement within the store and company. Schedules may be part-time or full-time and are intended to accommodate team members’ availability. The position involves working in a pizza store, including areas with temperatures ranging from about 36 degrees in the cooler to 90 degrees or higher, and exposure to food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. Some duties take place outdoors in varying and sometimes adverse weather. Work includes standing for most tasks, walking short distances, occasional desk work, lifting and carrying supplies, pushing or pulling trays, and repeated reaching, bending, crouching, and hand movements. Team members may occasionally use stairs or a ladder.
Requirements
- Must be 16 years of age or older.
- Ability to understand and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the described physical tasks, including standing, lifting, carrying, pushing, pulling, reaching, and frequent use of hands.
Responsibilities
- Operate all store equipment.
- Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload deliveries using a hand truck and move supplies to storage shelves.
- Perform other store tasks such as stocking, cleaning, and occasional maintenance.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
