General Manager (R. Greenleaf) - Las Vegas

Vireo Health•Las Vegas, NM

6d•Onsite

About The Position

The General Manager oversees all aspects of dispensary operations and provides strategic direction to the team. The role is responsible for ensuring regulatory compliance, optimizing inventory management, achieving sales goals, maintaining excellent customer service, and fostering a high-performing team. The General Manager works collaboratively with people across the company to achieve shared goals. Responsibilities include leading daily operations, merchandising and store organization, scheduling staff, improving supply-chain logistics, maintaining compliance protocols and records, coordinating audits, and keeping staff informed about regulatory changes. The role also includes training and mentoring employees, conducting performance evaluations, managing the dispensary budget, and monitoring and reporting financial performance indicators. Duties and responsibility allocations may vary with business needs.

Requirements

Bachelor's degree in business or a related field.
At least 5 years of experience in retail management.
At least 21 years of age.
Demonstrated people-management and staff-development skills.
Strong customer-service expertise, including experience supervising retail associates and handling invoices and cash.
Professionalism, punctuality, trustworthiness, and excellent interpersonal and communication skills.
Proficiency with business technologies, hardware, and software, including HR systems for timesheets, time clocks, POS systems, and Microsoft Office.
Ability to lift 25 lbs. or more multiple times per day.
Ability to obtain and maintain an active Marijuana Enforcement Division (MED) badge in the state of Colorado.
Availability for a schedule that varies according to business needs, including nights, weekends, and holidays.

Nice To Haves

Retail management experience, preferably in the cannabis industry.

Responsibilities

Provide strategic direction and leadership to the dispensary team.
Ensure daily operations exceed performance metrics and customer expectations.
Oversee product merchandising and maintain an attractive, organized store layout.
Develop and implement staff schedules to meet business needs and deliver excellent customer service.
Monitor and improve supply-chain logistics to optimize product availability and reduce stockouts.
Ensure adherence to state and local cannabis regulations.
Develop and maintain compliance protocols and records.
Coordinate internal and external audits and implement corrective actions as needed.
Stay informed about changes to cannabis laws and ensure staff compliance.
Train and mentor staff and foster professionalism, expertise, and a high-performance culture.
Conduct performance evaluations and provide constructive feedback.
Implement training programs about products and regulations.
Develop and manage the dispensary budget.
Monitor and report key financial performance indicators.