General Manager(01526) - 5421 CHIPPEWA

Domino's Franchise•Saint Louis, MO

10d

About The Position

The General Manager leads store operations at the Saint Louis location at 5421 Chippewa. This role oversees daily operations, maintains company policies and procedures, manages financial and inventory controls, and develops a positive, high-performing team. The General Manager is responsible for customer satisfaction, food quality and safety, store presentation, sales initiatives, and operational performance in a fast-paced environment. The position includes managing staffing and team development, monitoring costs and profitability, handling cash and banking processes, analyzing operational data, and responding to changing business needs. The General Manager sets an example by consistently following company standards and expectations.

Requirements

Proven experience in a management or supervisory role, preferably in food service or quick-service restaurant operations.
Strong leadership and team management skills, including the ability to motivate and develop team members.
Proficiency in cost control, inventory management, and financial accountability.
Strong mathematical skills, including accurate cash handling, calculating change, and budget management.
Proficiency with computer systems, POS software, and digital communication tools.
Strong verbal, written, and telephone communication skills.
Exceptional customer service orientation and ability to build positive customer relationships.
Ability to multitask and manage multiple priorities in a fast-paced environment.
Sound judgment and decisive decision-making capabilities.
Excellent organizational and time management skills.
Ability to work flexible hours, including evenings, weekends, and holidays as needed.
Valid driver's license and reliable transportation to and from work.
High school diploma or equivalent.
Leadership, team motivation, problem-solving, analytical thinking, and conflict resolution skills.
Attention to detail, reliability, punctuality, flexibility, adaptability, and resilience under pressure.
Collaborative and inclusive team-management approach, with transparency and ethical business practices.

Nice To Haves

Previous experience in the pizza delivery or quick-service restaurant industry.
Experience with inventory control systems and supply chain management.
Ability to analyze operational data and implement process improvements.
Background in staff recruitment, hiring, and performance management.
Experience developing and executing marketing and promotional strategies.
Knowledge of food safety regulations and best practices.
Conflict resolution and problem-solving expertise.
Experience managing P&L statements.

Responsibilities

Direct and oversee store operations during assigned shifts, ensuring company policies and procedures are followed.
Manage cost controls, inventory, cash handling, and financial accountability to maximize profitability.
Lead, mentor, and motivate team members to achieve performance goals and maintain professional standards.
Develop staffing schedules to optimize coverage and operational efficiency.
Address customer concerns promptly and foster a customer-first culture.
Maintain store cleanliness, food safety standards, brand image, and presentation guidelines.
Oversee food preparation, quality control, and inventory management to minimize waste and maintain product quality.
Coordinate marketing initiatives and promotional activities to drive sales and customer engagement.
Analyze operational data, compile reports, and use data to improve store performance.
Conduct performance reviews, provide feedback, and support team development and career growth.
Manage cash reconciliation, banking procedures, and financial documentation accurately and transparently.
Respond to operational challenges and adapt to changing business needs.
Model consistent adherence to company standards and expectations.