General Manager

Bright Event Rentals•Thousand Oaks, CA

9d•$130,000 - $160,000

About The Position

The General Manager leads the Thousand Oaks location and owns its overall performance across sales, operations, warehouse and logistics, product and inventory, people, customer experience, and financial results. This hands-on leader works across client meetings, warehouse operations, and financial reviews to build a high-performing team in a high-volume, deadline-driven business. The General Manager reports to the Regional President and partners with regional and corporate teams in sales, finance, HR, safety, and asset management. The role focuses on growing the business, delivering successful events, and developing an engaged team. The position requires comfort with a seasonal, fast-paced environment that includes early mornings, evenings, weekends, and peak-season demands.

Requirements

Proven experience leading a multifunctional business unit with full P&L responsibility.
Track record of growing revenue and leading sales teams in a B2B, service, or events business.
Strong operational leadership in warehouse, logistics, distribution, or field service environments.
Financial acumen in budgeting, forecasting, margin management, labor control, and KPI tracking.
Ability to build, coach, and hold teams accountable at all levels, from hourly crew members to department managers.
Excellent communication and client-facing skills, with credibility representing the business to key customers and partners.
At least seven years of progressive leadership experience, including at least three years as a General Manager, Branch Manager, or senior operations leader with P&L ownership; preferably in event rental, equipment rental, hospitality, logistics, or a similar asset-intensive business.
Experience managing an hourly workforce in California and working knowledge of state wage-and-hour requirements.
Proficiency with rental management, ERP, or CRM systems and Microsoft Excel.
Valid driver’s license.
Ability to work in a seasonal, fast-paced environment that includes early mornings, evenings, weekends, and peak-season demands.
Hands-on leadership, commercial judgment, calm decision-making under pressure, customer focus, and the ability to build a strong team culture.

Nice To Haves

Bachelor’s degree in business, operations, hospitality, or a related field; equivalent experience will be considered.
DOT fleet compliance familiarity.
Experience in event rental, equipment rental, hospitality, logistics, or a similar asset-intensive business.

Responsibilities

Own the location’s P&L, including revenue, gross margin, labor, and operating expenses; prepare and deliver the annual budget and monthly forecasts.
Lead the sales team to grow revenue and market share across weddings, social, corporate, and large-scale events by setting targets, coaching pipeline and pricing, and participating in key accounts and major events.
Build relationships with clients, planners, venues, and vendor partners across Thousand Oaks, Ventura County, and the greater Los Angeles market.
Oversee warehouse, logistics, delivery, installation, and strike operations to ensure events are executed safely, on time, and to quality standards.
Manage product and inventory performance, including availability, utilization, cleaning, maintenance, repair, and loss; partner on purchasing, sub-rental, and disposal decisions.
Plan labor and scheduling to match seasonal demand while controlling overtime and labor costs.
Champion safety and ensure compliance with Cal/OSHA, DOT, and fleet requirements.
Recruit, develop, and retain a high-performing team; hold leaders accountable and build bench strength for future growth.
Partner with HR on California employment requirements and company policies, including timekeeping, meal and rest breaks, and wage-and-hour practices.
Use operational and financial data to identify trends, solve problems, and improve efficiency, pricing, and customer experience.
Resolve escalated customer issues promptly and professionally while protecting customer relationships and the business.
Collaborate with other locations and regional leadership to share inventory, labor, and best practices.