General Manager

Domino's Franchise • Fairhope, AL

6h

About The Position

The General Manager leads a Domino’s Pizza franchise store and is responsible for everything that happens during a shift. The role oversees store operations, team members, customer relations, and business performance, while following company policies and procedures and setting an example for the crew. The manager leads the team toward the shared goal of selling more pizzas while creating a positive, fun work environment.

Responsibilities include staffing, scheduling, submitting paperwork, food management, maintaining store image and cleanliness, marketing, and profitability. The role also involves customer service, order taking, food preparation, inventory and cash control, and operating and maintaining store equipment. The position may involve delivery-related tasks, including navigating to customer locations and carrying products.

Requirements

• Must be at least 18 years of age.
• Must have a valid driver's license.
• Must have access to an insured vehicle that can be used for delivery.
• Must pass a criminal background check.
• Must pass a motor vehicle record check and meet company-specific standards.
• Ability to direct activities, perform repetitive tasks, work alone and with others, and work under stress.
• Ability to meet strict quality-control standards and coordinate with coworkers and customers.
• Ability to analyze and compile data and make sound, ethical decisions in a timely manner.
• Ability to read maps, locate addresses within the designated delivery area, and navigate varied terrain and delivery sites while carrying products.
• Ability to perform basic arithmetic accurately and quickly, including making correct monetary change; a calculator may be used.
• Comfort using a computer keyboard, touch screen, and foot pedal.
• Ability to stand for most of the shift and perform physical tasks including walking, unloading deliveries, lifting or stacking items weighing up to 50 pounds, and occasionally crouching, squatting, stooping, bending, or using stairs.
• Hand-eye coordination for shaping pizza dough, maneuvering a pizza peel and cutter, and folding pizza boxes.

Responsibilities

• Take responsibility for all activities and results during the shift.
• Follow all company policies and procedures and ensure the crew does the same.
• Lead and direct the team toward shared store goals.
• Manage cost controls, inventory control, cash control, and customer relations.
• Handle staffing, paperwork submission, food management, scheduling, store image standards, cleanliness, marketing, and profitability.
• Greet customers enthusiastically, take orders, and respond to customer concerns positively.
• Operate, clean, and maintain store facilities and equipment.
• Prepare products according to Domino’s specifications and guidelines.
• Take inventory, stock ingredients and supplies, and complete associated paperwork.
• Receive and process telephone orders promptly to support customer satisfaction and timely delivery.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed