General Manager(06912) -3601 N 19th St, #C
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards, cleanliness, marketing, and profitability. The manager sets an example for the crew, follows company policies and procedures, and expects the same from team members. The role involves directing activities, meeting quality standards, handling customer and operational matters, and working independently and with others under stress. The job description also lists general store duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Store and delivery work may involve driving duties, carrying products, working in varying weather and temperatures, and navigating delivery locations. Physical requirements include prolonged standing and reaching, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, and frequent use of hands and wrists.
Requirements
- Ability to use judgment, perform basic math, and multitask.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to use a computer keyboard or touch screen to enter orders.
- Ability to perform the described physical tasks, including standing, walking, lifting and carrying, pushing and pulling, climbing, bending, reaching, and continuous hand use.
- For delivery duties: valid driver's license with a safe driving record meeting company standards; access to an insured vehicle usable for delivery; navigational skills to read maps and locate addresses; and ability to navigate adverse terrain and delivery sites.
Responsibilities
- Oversee all activities and operations during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and follow company policies and procedures while ensuring the crew does the same.
- Handle staffing and paperwork.
- Manage food, work to a schedule, and maintain store image and standards.
- Provide great customer service and ensure attendance and punctuality.
- Maintain transportation to and from work, store cleanliness, marketing, and profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- When performing delivery duties, deliver products to customers, deliver flyers and door hangers, and navigate delivery locations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
