Customer Service Rep(06912) - 3601 N 19th St, #C

Domino's Franchise • Waco, TX

3d • Onsite

About The Position

The Customer Service Rep helps Domino’s prepare, bake, and serve pizzas during the day and night. The role may be part-time or full-time and offers opportunities for career advancement, including progression to management. On-the-job orientation and training are provided.

Team members operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone and in-person orders; take inventory and complete related paperwork; and clean equipment and the facility. The position requires accurate order entry, customer and coworker communication, basic arithmetic and cash-change skills, and the ability to work independently or with others under stress while meeting quality standards.

The work involves standing for most tasks, short-distance walking, occasional sitting for paperwork, and frequent reaching and hand use. Duties may include unloading and stocking deliveries, lifting and carrying products, moving trays, bending, crouching, and occasionally using stairs or a ladder. The store environment includes temperature changes, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, sharp edges, and moving mechanical parts. Outdoor tasks may involve varying or adverse weather.

Requirements

• Must be 16 years of age or older.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers by phone and in person to process orders.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing or pulling trays, bending, crouching, reaching, and frequent hand use.
• Ability to lift and stock deliveries weighing up to 50 pounds and place cases on shelves up to 72 inches high.
• Ability to talk and hear on the telephone, use near and mid-range vision and depth perception, and differentiate between hot and cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload and stock deliveries using a hand truck.
• Use a computer keyboard or touch screen to enter orders.
• Perform occasional outside tasks, such as removing trash.
• Perform occasional store tasks such as changing sign prices, washing walls, and maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed