Customer Service Rep(02940) - 714 N GILBERT ST

Domino's Franchise • Danville, IL

2d • Onsite

About The Position

Join the team as a Customer Service Representative at the Danville, United States location. The role provides customer service while taking and preparing pizza orders, processing payments, and helping maintain an organized work environment. The representative works with team members during busy periods and responds promptly and professionally to customer inquiries, concerns, and special requests.

Requirements

• Excellent verbal and written communication skills.
• Strong customer service orientation and a friendly, positive attitude.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer proficiency for order entry and processing.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Attention to detail and focus on accuracy in order-taking and food preparation.
• Problem-solving skills to address customer concerns effectively.
• Patience and ability to maintain composure under pressure.
• Physical ability to stand for extended periods and lift items weighing up to 25 lbs.
• Team-oriented attitude and willingness to assist colleagues.

Nice To Haves

• Prior experience in food service or customer-facing roles.
• Knowledge of pizza preparation and the food service industry.

Responsibilities

• Answer incoming phone calls and accurately take customer orders.
• Prepare and make pizzas according to company standards and recipes.
• Process cash and credit card transactions efficiently.
• Provide outstanding customer service and ensure customer satisfaction.
• Maintain a clean and organized work environment and assist with cleaning tasks as needed.
• Collaborate with team members to ensure smooth operations during busy periods.
• Address customer inquiries, concerns, and special requests promptly and professionally.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed