Customer Service Rep (04849) - 1145 N. 5th St.
About The Position
The Customer Service Rep processes customer orders and supports general store operations at Domino’s Pizza. The role includes communicating with customers and coworkers in person and by telephone, preparing products, operating store equipment, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may be part-time or full-time, and the posting describes schedules intended to accommodate team members’ other activities. Advancement opportunities may include management and other roles within the company. The work involves standing for most tasks, walking short distances, and occasional office-based paperwork. Team members may unload deliveries, lift and carry supplies, move trays, reach, bend, crouch, and occasionally climb stairs or a ladder. The environment can include changing indoor and outdoor temperatures, food odors, cornmeal dust, cramped cooler spaces, hot oven surfaces, sharp edges, and moving mechanical parts. The role requires attention to quality standards, accurate order processing and payment handling, and the ability to work independently or with others under stress.
Requirements
- Must be 16 years of age or older.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to enter orders using a computer keyboard or touch screen.
- Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
- Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the described physical activities, including standing, walking, lifting, carrying, pushing, pulling, reaching, bending, and occasional climbing.
- Ability to lift and handle deliveries weighing up to 50 pounds.
Responsibilities
- Operate store equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and coworkers in person and by telephone to process orders.
- Unload and stock bulk product deliveries using a hand truck.
- Perform other store tasks such as moving trays, cleaning, stocking, and maintaining the work area.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
