Customer Service Rep(07550) - 1153 N. Main St.
About The Position
Domino’s Pizza is seeking customer service representatives with strong people skills to process orders and help with store operations. Team members may work part-time or full-time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided. The role offers opportunities for advancement, including into management and franchise ownership. The position involves operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by phone, enter orders using a keyboard or touch screen, and handle cash accurately. Work takes place in a pizza store and includes exposure to varying weather during outdoor tasks, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The job includes frequent standing, walking, reaching, hand use, and bending, along with occasional lifting, carrying, pushing, pulling, crouching, and climbing.
Requirements
- Must be 16 years of age or older.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise, rapid movements with speed and accuracy.
- Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical demands described, including standing, walking, lifting and carrying supplies, reaching, bending, and frequent hand use.
Responsibilities
- Operate store equipment.
- Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and coworkers to process orders in person and by phone.
- Enter orders using a computer keyboard or touch screen.
- Unload and store product deliveries using a hand truck and place supplies on shelves.
- Perform tasks such as changing prices on signs, washing walls, and maintenance that may require navigating stairs or climbing a ladder.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
