General Manager(02201) - 122 N Main St

Domino's Franchise•New Lexington, OH

About The Position

The General Manager is responsible for all store operations and everything that happens during the scheduled shift. The role oversees cost, inventory, cash control, and customer relations, sets a professional example for the team, and manages staff while helping create a positive workplace. General Managers also perform the duties of Customer Service Representatives and Delivery Drivers, including taking and processing orders, preparing products, handling payments, and making deliveries.

Requirements

  • Experience leading a team and the ability to manage a shift with approximately 3 to 30 employees.
  • Valid driver's license, access to a reliable insured vehicle, a clean driving record, and ability to pass a Motor Vehicle Record check.
  • At least 18 years old.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Ability to understand and provide correct written instructions.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to communicate with customers and coworkers in person and by phone.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, analyze and compile data, and make judgments and decisions.
  • Ability to perform tasks requiring standing, walking, sitting for paperwork, and lifting and carrying supplies weighing up to 50 pounds.
  • Ability to work when needed on weekends and holidays.

Responsibilities

  • Manage all store operations during the scheduled shift.
  • Control costs, inventory, cash, and customer relations.
  • Manage and motivate a team of approximately 3 to 30 employees.
  • Perform the duties of Customer Service Representatives and Delivery Drivers.
  • Greet customers, take orders, and process telephone orders.
  • Operate the cash register and collect customer payments.
  • Prepare products quickly and accurately while following portion sizes, recipes, and baking procedures.
  • Deliver products from the store to customers safely and courteously.
  • Maintain cleanliness throughout the restaurant and clean equipment and facilities approximately daily.
  • Maintain a professional appearance in accordance with Domino's Pizza Grooming Standards.
  • Operate equipment, stock ingredients and supplies, receive deliveries, and store products.
  • Take inventory and complete associated paperwork.
  • Follow safety and quality-control standards.
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