General Manager II - Store 7287 Gaithersburg, MD

Advance Auto Parts•Gaithersburg, MD

12d•$76,300 - $93,500

About The Position

The General Manager is a professional-level sales and management role responsible for supporting both sides of the business. The position requires knowledge of store and automotive systems and parts, as well as the ability to identify, troubleshoot, and assist with DIY projects. The General Manager develops and maintains Professional Customer relationships and program growth, achieves financial metrics, and maintains service and appearance standards. The position is exempt and requires a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is 5–6 days per week with 11-hour shifts, including rotating nights and weekends and an hour for lunch. Additional hours may be required due to staffing, store conditions, sales targets, and other business demands; schedules are based on business needs. The role leads store sales and service, Professional Customer relationships, hiring and development of Team Members, inventory and operational standards, and delivery of Customer expectations. General Managers also provide DIY services and may assist the District or Region with other functions. The position is eligible for sales commission based on individual or store performance. The stated good-faith salary estimate is $76,300–$93,500 for a new team member; the offer may depend on factors including location, experience, automotive knowledge, education, leadership, skills, and shift differential.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, highly dynamic retail environment.
Successful experience managing profitability, with demonstrated financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to communicate effectively, build strong relationships with Customers, peers, and upper management, and speak and write English.
Ability to use Microsoft Word and Excel effectively.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to review and analyze business reports, including profit and loss statements.
Ability to hold others accountable, inspect work quality, and give inspiring feedback.
Ability to work a variety of days, evenings, and weekends as needed.
Ability to meet the described physical demands, with or without reasonable accommodation, including frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.

Nice To Haves

Working knowledge of automotive systems.
Spanish language skills.
Bachelor’s degree in business or a related area.
ASE certification.
Ability to become ASE P2 certified or achieve an ASE-ready equivalent.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including building Customer action plans and holding the team accountable for executing them.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet Customer expectations for DIY and Professional Customers.
Perform manager-on-duty responsibilities, including touch-base conversations and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY services, including battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.