General Manager(01255) - 120 S Dexter St
About The Position
The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and inventory controls, cash control, food management, customer relations, scheduling, cleanliness, marketing, profitability, and adherence to company policies and standards. The manager must set an example for the crew, follow all policies and procedures, and expect the same from team members. The role involves store operations and may include the general duties performed by store team members, such as operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning the facility. On-the-job orientation and training are provided.
Requirements
- Ability to exercise judgment, perform basic math, and multitask.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Must have transportation to and from work.
- For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
- Ability to meet the physical and environmental demands described, including standing, walking, lifting, carrying, pushing or pulling trays, climbing, bending, crouching, reaching, and driving.
- Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery sites, while carrying products.
Responsibilities
- Oversee all activities during the shift.
- Manage staffing, paperwork, cost controls, inventory control, cash control, and food management.
- Work to a schedule and maintain attendance and punctuality.
- Set an example for the crew and ensure compliance with all policies, procedures, standards, and the store’s image requirements.
- Provide great customer service and manage customer relations.
- Maintain store cleanliness and contribute to marketing and profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- Deliver products by car within the designated delivery area, and deliver flyers and door hangers, as applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
