Assistant Manager(01255) - 120 S Dexter St

Domino's Franchise•Ionia, MI

About The Position

The Assistant Manager supports the success of a Domino’s store and its staff, leads the team during their shift, and helps create a fun and inclusive work environment. The role offers opportunities for career progression, including advancement to general manager and franchise ownership. The Assistant Manager is responsible for all shift activities, including cost, inventory, and cash controls; staffing; food management; customer relations; paperwork; store cleanliness; marketing; and profitability. The position also involves operating store equipment, preparing products, processing orders, taking inventory, and maintaining the facility.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements with speed and accuracy.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to stand for most tasks and walk short distances for short durations.
  • Ability to handle deliveries, including lifting cases weighing up to 50 pounds and stacking them on shelves up to 72 inches high.
  • Ability to carry supplies, including pizza sauce weighing 30 pounds and dough trays weighing approximately 12 pounds each.
  • Ability to push and pull trays on dollies, climb stairs or a ladder occasionally, bend, crouch, squat, and reach continuously.
  • Ability to use hands continuously and perform frequent, forceful forearm and wrist movements when shaping pizza dough.
  • Ability to work in varying and sometimes adverse weather conditions and in environments with temperatures ranging from 36 degrees in the cooler to 90 degrees and above.
  • Ability to work around food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Oversee everything that happens during the assigned shift and set an example for the crew.
  • Follow all policies and procedures and ensure the crew does the same.
  • Manage staffing, paperwork, cost controls, cash control, food management, scheduling, store image, and adherence to standards.
  • Provide great customer service and maintain customer relations.
  • Support attendance and punctuality, transportation to and from work, store cleanliness, marketing, and profitability.
  • Operate all equipment and stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility daily.
  • Communicate written and verbal instructions and process orders with customers and coworkers.
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