General Manager(06640) - 14705 Woodforest Blvd

Domino's Franchise•Houston, TX

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. Responsibilities also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, and profitability. On-the-job orientation and training are provided. The role involves operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility daily. Communication and essential skills include understanding and giving written instructions, communicating with customers and coworkers, processing orders in person and by phone, performing basic arithmetic and making change, and entering orders using a keyboard or touch screen. Work takes place in a restaurant with exposure to varying weather during outside tasks, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Most work is performed standing, with frequent walking, reaching, bending, and continuous hand use. The role may require lifting and carrying supplies weighing up to 50 pounds, pushing or pulling loaded trays, occasional climbing stairs or ladders, and other physical tasks. Store-management positions also include delivery duties: delivering products by car to customers, distributing flyers and door hangers, and navigating delivery locations and stairs. Delivery requires a valid driver's license with a safe driving record and access to an insured vehicle.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make rapid, precise movements and ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle for delivery, and ability to read maps and locate addresses in the designated delivery area.
  • Ability to navigate adverse terrain and carry products between the store, vehicle, and customer locations.

Responsibilities

  • Oversee all activities during the shift, including cost, inventory, and cash controls and customer relations.
  • Set an example for the crew, follow all policies and procedures, and expect crew members to do the same.
  • Manage staffing, paperwork, food management, schedules, store standards and cleanliness, marketing, and profitability.
  • Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility daily.
  • Communicate with customers and coworkers and process orders by phone and in person.
  • Deliver products by car to customers and deliver flyers and door hangers.
  • Navigate delivery locations and terrain, including multi-story buildings and stairs.
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