The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. Responsibilities also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, and profitability. On-the-job orientation and training are provided. The role involves operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility daily. Communication and essential skills include understanding and giving written instructions, communicating with customers and coworkers, processing orders in person and by phone, performing basic arithmetic and making change, and entering orders using a keyboard or touch screen. Work takes place in a restaurant with exposure to varying weather during outside tasks, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Most work is performed standing, with frequent walking, reaching, bending, and continuous hand use. The role may require lifting and carrying supplies weighing up to 50 pounds, pushing or pulling loaded trays, occasional climbing stairs or ladders, and other physical tasks. Store-management positions also include delivery duties: delivering products by car to customers, distributing flyers and door hangers, and navigating delivery locations and stairs. Delivery requires a valid driver's license with a safe driving record and access to an insured vehicle.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed