Customer Service Rep(06640) - 14705 Woodforest Blvd

Domino's Franchise • Houston, TX

1d

About The Position

The Customer Service Rep operates equipment, stocks ingredients and supplies, prepares products, receives and processes telephone and in-person orders, cleans equipment and the facility, takes inventory, and completes related paperwork. On-the-job orientation and training are provided.

The role requires communicating with customers and coworkers, processing orders accurately, handling monetary transactions, and using a computer keyboard or touch screen. Work involves frequent standing and hand use, repetitive tasks, and physical activities such as lifting, carrying, pushing, reaching, bending, and occasional climbing. The work environment includes temperature variation, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to lift and handle deliveries weighing up to 50 pounds and perform the physical activities described for the role.
• Ability to talk and hear on the telephone, use near- and mid-range vision, perceive depth, and differentiate between hot and cold surfaces.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Clean equipment and the facility daily.
• Take inventory and complete associated paperwork.
• Communicate with customers and coworkers to process orders over the phone and in person.
• Make accurate monetary change.
• Unload bulk product deliveries using a hand truck and stock cases on shelves.
• Perform occasional maintenance and cleaning tasks, including changing prices on signs and washing walls.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed