General Manager(04060) - 241 Valley St

Domino's Franchise•Willimantic, CT

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, attendance and punctuality, marketing, and profitability. The position may also include delivery-related duties: delivering products and promotional materials, driving within a designated area, and navigating delivery locations.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
For delivery duties: valid driver's license with a safe driving record meeting company standards; access to an insured vehicle; navigational skills to read maps and locate addresses; and ability to navigate adverse terrain and delivery locations.
Must be able to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and repetitive hand tasks.

Responsibilities

Oversee all activities during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and ensure policies and procedures are followed.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store's image, standards, and cleanliness.
Provide customer service and support attendance and punctuality expectations.
Contribute to marketing and store profitability.
Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
When assigned delivery duties, deliver products by car to customers and deliver flyers and door hangers.