Customer Service Rep(04060) - 241 Valley St

Domino's Franchise • Willimantic, CT

1d • Onsite

About The Position

Customer Service Representatives at Domino’s Pizza take and process customer orders, help prepare products, and complete general store duties. The role may be part-time or full-time and is described as suitable as a main job or supplemental work. On-the-job orientation and training are provided, and opportunities for advancement from customer service to management and beyond are available. Applicants must be at least 16 years old.

The position involves working in a pizza store with exposure to variable temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. It requires frequent standing, reaching, hand use, and repetitive tasks, as well as occasional lifting, carrying, pushing, climbing, bending, and squatting. Team members may work alone or with others, handle stress, and meet quality standards.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination and the ability to make precise, rapid movements with the eyes, hands, and fingers.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to talk and hear on the telephone; near- and mid-range vision for store tasks; depth perception; and ability to distinguish hot from cold surfaces.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands of the role, including standing and walking; lifting deliveries weighing up to 50 pounds; carrying supplies; pushing or pulling trays on dollies; occasional climbing, bending, and squatting; and frequent reaching and hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload ingredient and supply deliveries using a hand truck and stock items on shelves.
• Perform other store duties, including occasional maintenance and outside tasks such as removing trash.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed